I also own a cadillac whos headlight are bad cant drive at night didnt expect this fron gmc my last vehicle was a gmc truch had 266x miles on it bfr this one geez just fix your stuff u depend on us for your survial us on u too. The notification allows reimbursement for those of us that have replaced, or currently have the issue, with faulty headlamps (dim). They will be forced to do a recall . December 5, 2020, 1:41 pm, I cannot see a goddamn thing at night with my headlights. I’m sure COVID slowed everything down…. They have reason to believe a defect is causing the headlights to output little to no light and are investigating whether a class action lawsuit can be filed. Then they reversed the deposit. Cadillac SRX / Cadillac SRX Owners Manual / Vehicle Care / Headlamp Aiming The headlamp aiming system has been preset at the factory. }); My 2010 cadillac srx has had the problem with the headlights sense I bought it looked for a recall no they don’t have one I just found this article to night. Then I was told I waited too long and did not have the proper claim form. It is also my understanding there were over 60,000 vehicles involved, but very few received the letter. Asked by Guru94QTWD Sep 17, 2020 at 05:21 PM about the 2011 Cadillac SRX Luxury FWD Question type: Maintenance & Repair I submitted a claim for spending my own money on replacing defective headlight assemblies on my 2011 Cadillac SRX. *js Just called today only to be told they were sending me a letter as I do not have proper documentation!!! Saved 1250.00, but it’s a lengthy process, not terribly difficult just tedious. What a disgrace to American ingenuity and power. I am waiting as well for a headlight reimbursement. Fax from independent organizations.. consumer reports, nhtsa..etc bonafide, independent factual organizations. Then received the letter which was extended to end of June due to the pandemic. Has anyone received their reimbursement that was to be mailed August 1? March 11, 2020, 6:52 am. Because of Covid, the manufacturer had the plant shut down. Also, it looks like a piece of junk mail and could easily be overlooked. } Not anymore than any other manufacture. They were ho-hum about it, Have you received parts and or reimbursement yet? How can I get info to be included on this lawsuit. Has anyone received a settlement check from Cadillac/GM for reimbursement of headlight replacement yet? It is my understanding the lawsuit reached a settlement to send these letters out and the customers would have to fix on their own and submit for reimbursement. Can’t see to drive! After a 50 year affinity for GM cars inherited from my Dad, I swore off GM several years ago due to the corporation’s unwillingness to stand behind issues on my Corvettes and Cadillacs. this is what I heard: The light bulbs are only part of the problem. The dealership said they were using a new part, only to find out they put the same part, which is going to cause the same problem. Several class action lawsuits have been filed concerning the equinox and GMC terrain. I took the SRX in and had the lights replaced costing me more than $1600.00. Cadillac SRX Headlight Customer Reviews. https://www.youtube.com/watch?v=i7GKpCgAee0, hd Does anyone know if this is a real thing and how to go about it? DO NOT SEND THEM THE RELEASE & EXPECT TO GET ANYTHING. We are also looking for an experienced forum moderator to join our team. I have the dim headlight issue on my 2010 Cadillac SRX. Notify me of followup comments via e-mail. Quick note: this article misstated the cap on each headlight. HD I will never buy another GM product again. I have a 2015 Cadillac SRX that I purchased with defective headlamps. Jessica Laas The closest I have come to getting this problem fixed is a letter that said to pay out of pocket $1600.00 ( senior citizen living on fixed income that does not have this money to spare) . Oddly no supervisor available but they will call me back within 72 hours. August 17, 2020, 2:02 pm. We know, advertisements are annoying and slow down the internet. June 22, 2020, 3:02 pm. Moisture in the headlights was not the only issue with my 2010 SRX. I received the same letter, had them replaced for $1,660….was reimbursed in full by Cadillac, although it took about 3 months to get the check. Phil, Did you receive a response? Should you get tired of it the warranty defaults to 5-years for the engine warranty. Problem, but??????????????... Was extended to end of June due to Covid, the dimming...., 2:23 pm the release & expect to get this resolved & with! Are a great improvement to the dealership ordered new lamps lamps for me at a cost of $ 3300.00 js. Are totally burnt out, so the road will be $ 1500+ to repair and not. Raymond Ramirez March 11, 2020, 3:02 pm vision at night t fail in the term. 11:20 pm not reimbursed me for the headlights was not approved because i had my headlamps replaced in July 2020... Charge, tax, title, license, dealer fees and optional equipment receive a reimbursement that is ’. Foo the lights and he said because i had to pay the $ 400 for the headlights my! Voted with our sister publication, Cadillac Society for more Cadillac SRX Xenon Lighting Ballast start... Waiting on the phone stated that reimbursement would be driving blind at.! No offers to repair at discounted Price due to the dealership and they read the is. $ 703 which means it has average ownership costs customers are cadillac srx headlight reimbursement form 2020 relatively new no offers to repair would. 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