Note that we cannot process cancellation requests at Meeting locations or over the telephone. If I signed up for 3 months and cancel sooner, can I get money back? If you can no longer afford to be a member of Weight Watchers, your leader might suggest payment plans that can fit into your budget, or other program options. We use cookies to make wikiHow great. Do they have an email? Ensure that you let us know your full name, … Remember your 'why' Whatever motivated you to join WW, your 'why' is what keeps you going. But it’s best to remember that in most cases this person is doing her job and probably following a script. I think you just need to accept you are not going to get all the time you pay for with Weight Watchers and be happy to get the billing to stop. Cancelling in this method will require you to print out a form that you will have to fill out and mail it to the address listed on the cancellation page. If you do not hear from us within one week, then we may not have received … If you do not receive an confirmation email within one week of filling out the form, you may have to submit another request. However, you still have to attend a monthly weigh-in. Lots of complaints about this, but the aggravation will take more out of you than the money at the end if you fight them. Being rude will only make the process more difficult, so it’s best to calmly and firmly state what you want. Maybe you hit your goal and don’t want to pay for something you don’t need anymore. But beware of the fine print where they will continue to charge you regardless of use and without notification until you call them to cancel. I cannot find a phone number on their site to call nor a cancellation link. We know ads can be annoying, but they’re what allow us to make all of wikiHow available for free. Talk to your meeting leader about the OnlinePlus plan, or Personal Coaching as they may cost less. Here are a few things you should know before you cancel your WW (Weight Watchers reimagined) membership. To qualify as a lifetime member, you must hit your goal weight and maintain it by weighing no more than two pounds over that goal for six weeks. I've been trying to cancel my Weight Watchers membership for months and cannot make it happen. For the quickest results, don’t waste time by waiting for prompts. How do I cancel my WW subscription? Thanks! Weight Watchers Complaints Cannot Cancel Membership We collected information about Weight Watchers Complaints Cannot Cancel Membership for you. Cancellation of my account on the site To cancel your account online you first have to login. If you own or are part of a Dual Membership, please contact Customer Care in order to process your cancel request: 1-800-651-6000. If they do not, then try going to a Weight Watchers club to cancel it. We typically process all cancellation requests within 72 hours after we receive your request. It also might be a good idea to take screenshots of your computer screen during cancellation for your own records, and just in case you have any issues you may need to dispute. If you are a member who pays weekly as you attend meetings, and are not enrolled in any online services, all you have to do is let your leader know you are discontinuing your program and stop attending meetings. If you really can’t stand to see another ad again, then please consider supporting our work with a contribution to wikiHow. Looking to cancel your WW (Weight Watchers) membership? Our expert Customer Care team members are waiting to connect with you. Weight Watchers generally will not refund the cost of materials you have purchased for the program such as POINTS calculators, books or journals. This is the easiest and fastest way to cancel. Your cancellation will take effect at the end of the membership month in which you cancel. Read 48 comments. Terms & Conditions; Privacy © 2020 Weight Watchers International. The WW Logo, Weight Watchers, myWW, SmartPoints, FitPoints, Points and Wellness that Works are trademarks of WW International, Inc. ©2020 WW International, Inc. All rights reserved. https://www.wikihow.com/Take-a-Screenshot-in-Mac-OS-X, https://www.wikihow.com/Take-a-Screenshot-in-Microsoft-Windows, http://www.weightwatchers.com/help/contactus.aspx, http://www.800-numbers.net/weight-watchers/, https://gethuman.com/phone-number/WeightWatchers-com/customer-service/~2458, http://www.weightwatchers.com/help/index.aspx?pageid=1031481, http://www.weightwatchers.com/about/his/index.aspx, consider supporting our work with a contribution to wikiHow. Inc. © 2020 WeightWatchers.com. Weight Watchers Online - no free trial - it's a ripoff! The site says they charge 15 days prior to expiration, and I must cancel before then. *Weight Watchers Monthly Pass Terms & Conditions: Weekly cost is based on average length month. % of people told us that this article helped them. Expires 20 weeks after purchase and expiration date cannot … While many lose weight and remain long-term members, some people end up wanting or needing to cancel Weight Watchers memberships for several reasons. Dual Membership: Users of the Weight Watchers mobile app can cancel from the menu. I was told "no", some excuse about needing to cancel your card and access as soon as you give notice. Self-Service: To cancel your membership immediately, without support, you can complete the self-service process by clicking here . wikiHow is a “wiki,” similar to Wikipedia, which means that many of our articles are co-written by multiple authors. Inc. All rights reserved. We want to ensure you have the answers you need to make the right choice about your WW membership. Cancelling your membership. Please login and try again. Once you have completed the form look for a notification detailing your Weight Watchers cancellation. 24/7 Chat: While cancelling your Weight Watchers membership, or any membership can get frustrating try and remember that staying calm and collected when talking to people will make it easier for you to get what you want. This method will typically take up to two or more weeks to go into effect, and is not the fastest way to cancel your membership. By signing up you are agreeing to receive emails according to our privacy policy. The WW Logo, Weight Watchers, myWW, SmartPoints, FitPoints, Points and Wellness that Works are trademarks of WW International, Inc. ©2020 WW International, Inc. All rights reserved. Cancelling your subscription Cancel online ... Once an access code is used it cannot be used again. WeightWatchers.ca Perhaps you find that the Weight Watchers method doesn’t work for you, or was too expensive and time consuming. To learn how to cancel Weight Watchers by email, keep reading! Follow the prompts to login by entering your username and password. Weight Watchers has been a leader in the weight loss industry for over 40 years. Be prepared to wait. If yes, try emailing them. You should consult their customer service, to find out if you are able to get refunded for canceling early. How can I cancel? If you’re a lifetime member who has met your weight goal, you do not pay to attend meetings as long as you maintain your lower weight. Include your email address to get a message when this question is answered. Click on the link to see the full complaint. This article has been viewed 261,159 times. Curious about intermittent fasting? If you want to cancel because you are not succeeding with your weight loss, your leader can try to pinpoint the problem. Note that we cannot process cancellation requests at WW Workshop locations. If you click on "Log in" there is a link that says "Forgot username." Weight Watchers - cannot cancel membership! C Celeste Givens. Self-Service: Im trying to cancel my Weight Watchers membership, but I can't remember my login or password. Thank you for being part of our community. Fill out all the necessary information to complete the cancellation form. More Weight Watchers Monthly Pass Complaints & Reviews. Click on that and they will send a message to the email address you used to sign up. See how we can help you lose weight and create healthy habits. Start your wellness journey and sign up today. If you find that the program is working for you, but not on your schedule or within your budget, you may not need to cancel completely. How do I cancel my Weight Watchers membership? If you do not hear from us within one week, then we may not have received … wikiHow is a “wiki,” similar to Wikipedia, which means that many of our articles are co-written by multiple authors. Verified customer Review updated: Feb 08, 2018. If you would like to connect live with a Customer Care team member, please call 1-800-651-6000. Once you’ve been connected, press 4, 5, and 2 to skip over prompts and reach a representative. To cancel your subscription over the phone, call 800-651-6000 to reach customer service. I used the wrong app when I set up my account and now I can’t use the app from the website as it says there is already an account with my email address How can I cancel my account so I can start again? To learn how to cancel Weight Watchers by email, keep reading! Dealing with people on the phone can be frustrating. Sick of dieting? It is important to note that meeting staff cannot cancel memberships. It seems that the quickest and easiest way to cancel your Weight Watchers membership is through their website. Cancel online. We are available 24/7 to chat. WeightWatchers.com - beware 7 day free trial is not free! What can I do? Cancel via phone This review was posted by a verified customer. If you are calling because you have already cancelled your membership make sure to have your cancellation number on hand. Lowest weekly price in company-owned areas. I am unable to cancel my membership online since I have forgotten my username. To cancel a Weight Watchers membership online, visit the Weight Watchers website and log in to your account. Weekly fee assumes member attends 20 consecutive weeks of meetings. You may be brought to a page that gives you alternative options to cancelling. While you can also email your cancellation form, or call 800-651-6000 to request your eTools access be cancelled, this online method will save you the most time. Weight Watchers - new pricing a rip-off for lifetime/seniors; Weight Watchers - inability to cancel monthly pass on line Many people who are looking for a way to lose weight try out a few Weight Watchers meetings to see if the program is a fit. While you can also email your cancellation form, or call 800-651-6000 to request your eTools access be cancelled, this … There are many benefits to achieving lifetime status at Weight Watchers. Here are a few things you should know before you go. However, if you know that you want to cancel your Weight Watchers membership, stay firm with your meeting leader and calmly tell her you don’t wish for any other options, you just want to cancel. You will be charged automatically each month until you cancel (up to a maximum of 12 months in QC, NS, and MB). If my renewal is on the 1st and I cancel by the 14th of the prior month can I still attend for the two weeks I paid for? Dual Membership: If you own or are part of a Dual Membership, please contact Customer Care in order to process your cancel request: 1-800-651-6000. Le Logo WW, Weight Watchers, monWW, PointsFutés, Points et Wellness that Works sont des marques de commerce de WW International, Inc. ©2020 WW International, Inc. Tous droits réservés. It is time consuming to find and record all foods and activities. Le Logo WW, Weight Watchers, monWW, PointsFutés, Points et Wellness that Works sont des marques de commerce de WW International, Inc. ©2020 WW International, Inc. Tous droits réservés. This is the easiest and fastest way to cancel. Please include the following information when you contact us to cancel: WW is Weight Watchers Reimagined. Reply from WW (weight watchers reimagined) I'm sorry to hear this, I strongly recommend one of our kick start sessions run by one of our coaches or one of our online coaches are available 24/7 to answer any questions you have on the plan to help support you. Weight Watchers says that the cancelling process via email will typically take 72 hours to go into effect. A three-month membership for Weight Watchers® Online or a three month Weight Watchers membership with a monthly pass ... you must cancel your account at least 15 days before the end of the 3 month period; ... but the item you're trying to add to your cart cannot be added, because it is not compatible with other items in your cart. Make sure that you receive a cancellation number before you hang up. This article has been viewed 261,159 times. Weight Watchers — cannot cancel membership! Δ Sold in participating areas only; may not be accepted in all areas. Cancel and change the plan. Then, go to your profile page and look for the option that says “Cancel my account” and follow the instructions that follow. Rest assured they have thousands of clients who would go back if their cancellation policy was less blatantly abusive. We'll send you an e-mail confirming the cancellation once we've finished processing your request. We typically process all cancellation requests within 72 hours after we receive your request. To create this article, 12 people, some anonymous, worked to edit and improve it over time. Canceling your Weight Watchers membership online is the quickest and easiest method. To cancel your membership immediately, without support, you can complete the self-service process by clicking here. I would like to receive exclusive email newsletters and periodic updates about services, products, events and offers from WW. Weight Watchers magazine subscriptions can be cancelled on the magazine customer service website. Just scroll down the page until you see the “Complete cancellation” button and click it. The process won’t take long, and all you need to do is fill in the cancelation form and submit the request. During your weigh-in, you can tell your leader that you wish to cancel and that you won’t be attending further weigh-ins. Cancel online We’ll be really sorry to see you go but if you’d like to cancel your membership, you can do it here and it will be processed right away. At the end of that maintenance period you'll become a lifetime member. Total cost of pass must be paid in advance plus a $34.99 registration fee for new registrants will apply. What do I do if I can't login to my Weight Watchers account and I want to cancel it? The Weight Watchers cancellation policy states that for multi-month Commitment Plans, an early termination fee applies if you cancel at any time prior to the end of the Commitment Plan period. wikiHow is where trusted research and expert knowledge come together. The clearer your 'why' is to you, the more focused you’ll be as you work towards your goals. Once you’re connected, prepare to state your account and billing information to cancel your service. To get a human as fast as possible, press “4” for existing members. Monthly payment is required in advance. It is always a good idea to do this if there are deals on at the time, such as 3 months free. The program is a rip off and did not work. However, you should note that your cancellation request can take up to 2 weeks to process. Follow these simple steps to stop your subscription with us, or get in touch with our friendly coach to discuss how you can benefit from our award-winning wellness program. You can cancel online services by filling out the cancellation form found under the "help" section on the Weight Watchers website. Send a monthly meeting membership cancellation request, including your membership pass ID number, to Weight Watchers North America, PO Box 307, Jericho, NY 11753. The popular program involves assigning a POINTS system to all foods in order to reduce calorie intake and increase nutrition. You’ll also be asked for account and billing information so it’s best to have all of that on hand so you can complete the process as quickly as possible. We’ll be really sorry to see you go, but if you’d like to cancel your membership, you can do it here on weightwatchers.com, and it will be processed right away. You should also receive an email shortly confirming you have cancelled. • Reach out to us via chat on our website or WW App. But remember, this is your money and your body; you have no obligation to pay for something you no longer wish, or are able to participate in. Weight Watchers memberships are cancelled via the Internet portal, by phone, postal mail or via email. Please help us continue to provide you with our trusted how-to guides and videos for free by whitelisting wikiHow on your ad blocker. Voice: You are trying to use a free trial access code for a subscription that has already received a free trial. Then press “5” followed by “2” to skip the survey and go directly to an actual customer service representative. Write to us at Weight Watchers - Attention: Weight Watchers Unlimited Refunds at Locked Bag, 2020 Broadway, NSW 2007 Australia or PO Box 132001, Sylvia Park, Auckland 1644 New Zealand. From the homepage of the Weight Watchers website you can find the login button in the upper right hand corner of your screen. An expect Care team member would be happy to hear from you and help with your situation. Look for a confirmation email detailing your cancellation. Note that if you are a Monthly Pass or eTools subscriber, you won’t be able to cancel in person through your leader or meeting staff, and will have to cancel your membership online, via email, or postal mail. Use the phone number listed in Method 1, Step 1. You can withdraw your consent at any time. We'll send you an e-mail confirming the cancellation once we've finished processing your request. Alternatively, return the first page of the Workshop + Digital Pass Starter Booklet with the Access Code, along with the cancellation form - found on the back page of the booklet - to Customer Service, as soon as you are able. We broke it down into these easy steps: Login in to your account using your username and password. You may have to wait an average of a half hour before you get connected. Thanks to all authors for creating a page that has been read 261,159 times. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/d\/d5\/Cancel-Weight-Watchers-Step-1-Version-2.jpg\/v4-460px-Cancel-Weight-Watchers-Step-1-Version-2.jpg","bigUrl":"\/images\/thumb\/d\/d5\/Cancel-Weight-Watchers-Step-1-Version-2.jpg\/aid1483109-v4-728px-Cancel-Weight-Watchers-Step-1-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":"728","bigHeight":"546","licensing":"
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